Virtual Assistant for Plastic Surgery Patients - Impact on the Clerical Burden, Resource Utilization, Patient and Provider Satisfaction, and Patient Surgical Outcomes.
Mayo Clinic
Summary
Researchers are trying determine the long term impact when patients have access to the artificial intelligence virtual assistant (AIVA) as a complimentary resource.
Description
Eligible subjects will be randomized into to two groups. One group of subjects will be given access to the AIVA will be instructed to ask, at home, questions regarding the planned surgery to the AIVA application on their mobile phone. The other group will be instructed to call to the Standard of Care call center with questions related to their treatments. Researchers will follow up with all subjects from both groups for a 1 year amount of time.
Eligibility
- Age range
- 18+ years
- Sex
- All
- Healthy volunteers
- No
Inclusion Criteria: * Subjects above 18 years old * Able to use applications on mobile phones and consent to participate * Adult subjects in the Plastic Surgery outpatient clinic of Mayo Clinic Florida Exclusion Criteria: \-
Interventions
- OtherArtificial Intelligence Virtual Assistant
Virtual assistance application for subjects to ask questions and get information regarding planned surgery
Location
- Mayo Clinic in FloridaJacksonville, Florida