Enhancing Engagement by Integrating Goals and Concerns That Matter to Patients
Dartmouth-Hitchcock Medical Center
Summary
The goal of this clinical trial is to learn if adding patients' goals and concerns to measurement-based collaborative care can tailor care and provide a more holistic view of treatment, thereby improving engagement in care among adult patients receiving collaborative care. The main questions it aims to answer are: * Does using a clinical decision support system (which includes an enhanced pre-visit questionnaire and patient-level dashboard) improve patient engagement in the collaborative care model? * Does using a clinical decision support system improve patient and clinician satisfaction with care? Researchers will compare the enhanced collaborative care with traditional collaborative care. Patient participants will complete pre-visit questionnaires before their collaborative care appointments. Responses will be viewed by the clinician and/or patient in a visual dashboard inside the electronic health record.
Description
Dartmouth Health (DH) has implemented the evidence-based Collaborative Care Model (CoCM) of integrated behavioral health in primary care. CoCM includes (a) an initial behavioral health assessment with validated patient-reported outcomes, including the Patient Health Questionnaire (PHQ-9) and Generalized Anxiety Disorder (GAD-7) scale, (b) joint care planning and treatment with pharmacotherapy and/or psychotherapy, (c) monitoring using a registry to track treatment and patient-reported outcomes, and (d) caseload review with a psychiatric consultant. There are several limitations associated wi…
Eligibility
- Age range
- 18–100 years
- Sex
- All
- Healthy volunteers
- No
Inclusion Criteria: * Patients enrolled in the Collaborative Care Model (CoCM) at Dartmouth Health Exclusion Criteria: * Patients not enrolled in the Collaborative Care Model (CoCM) at Dartmouth Health
Interventions
- BehavioralCollaborative care model with clinical decision support system
A new patient-level clinical decision support system (CDSS) will include enhancing the existing pre-visit questionnaire to capture patient-reported goals and concerns, and displaying pre-visit questionnaire responses and clinical information within a patient-level dashboard in the electronic health record (EHR) for use by clinicians and patients.
- BehavioralCollaborative care model
Collaborative care model of integrated behavioral health and primary care.
Locations (6)
- Dartmouth Hitchcock Concord Family MedicineConcord, New Hampshire
- Dartmouth Hitchcock Medical CenterLebanon, New Hampshire
- Dartmouth-Hitchcock Heater Road Internal MedicineLebanon, New Hampshire
- Dartmouth Hitchcock Manchester Family PracticeManchester, New Hampshire
- Dartmouth Hitchcock Nashua Family PracticeNashua, New Hampshire
- Dartmouth Hitchcock Nashua General Internal MedicineNashua, New Hampshire