Using Performance Feedback and Facilitation to Integrate Motivational Interviewing in Teen Helpline Services
San Diego State University
Summary
The proposed study will establish a foundation for research within peer-delivered helplines for teens. It aims to evaluate the impact of a Motivational Interviewing training at peer-to-peer helpline. The study will leverage emerging technologies to surmount the challenges of providing tailored training to a large and diverse mental health workforce at scale. Aim 1: Adapt Motivational Interviewing (MI) strategies for use in a teen peer-delivered text-based digital helpline. Aim 2: Co-design performance feedback (PF) and facilitated practice (FP) processes to support MI adherence among peer helpers. Aim 3: Examine feasibility, acceptability, and initial outcomes in a pilot feasibility trial. Peer helpers (N=50) will be randomized to receive MI training or MI training + PF-FP.
Description
This study will adapt and implement Motivational Interviewing (MI) within Teen Talk App, a text-based teen-to-teen helpline, with the goal of increasing real-world help-seeking among youth users. Using human-centered design methods, teen helpers, supervisors, and users will participate in focus groups, interviews, and iterative prototyping activities to adapt MI for brief text-based interactions and to refine an implementation strategy consisting of performance feedback and facilitated practice (PF-FP). Stakeholder input will be used to ensure the intervention and implementation strategy are a…
Eligibility
- Age range
- 13+ years
- Sex
- All
- Healthy volunteers
- Yes
Inclusion Criteria Teen Helpers * Current helpline peer helpers * Aged 14-19 years. * Provides assent and documented parental consent (when applicable). * Completes study measures prior to the first Motivational Interviewing (MI) training session. * Attends and completes assigned MI training activities. * Has access to technology required for online participation (computer, tablet, or smartphone with internet access; videoconferencing capability if needed). * Plans to continue helpline activities throughout the study period. Teen Users * Aged 13-19 years. * Current U.S. resident. * Has eng…
Interventions
- OtherMotivational Interviewing Training
All participants will receive Motivational Interviewing training through an educational workshop. Participants in the intervention arm will receive performance feedback and facilitated practice (implementation strategy). Those in the control arm will receive training as usual.
Location
- San Diego State UniversitySan Diego, California