Using Performance Feedback and Facilitation to Integrate Motivational Interviewing in Teen Helpline Services
San Diego State University
Summary
The proposed study will establish a foundation for research within peer-delivered helplines for teens. It aims to evaluate the impact of a Motivational Interviewing training at peer-to-peer helpline. The study will leverage emerging technologies to surmount the challenges of providing tailored training to a large and diverse mental health workforce at scale. Aim 1: Adapt Motivational Interviewing (MI) strategies for use in a teen peer-delivered text-based digital helpline. Aim 2: Co-design performance feedback (PF) and facilitated practice (FP) processes to support MI adherence among peer helpers. Aim 3: Examine feasibility, acceptability, and initial outcomes in a pilot feasibility trial. Peer helpers (N=50) will be randomized to receive MI training or MI training + PF-FP.
Description
This study will examine the feasibility and acceptability of using an implementation strategy, performance feedback and facilitated practice, to train teen helpers in Motivational Interviewing (MI) within a helpline setting. MI will be delivered with the goal of increasing help-seeking in real life among helpline users. The study will take place within Teen Talk App, a text-based teen-to-teen helpline. The study will use human centered design principles to engage stakeholders in developing and refining the MI training and implementation strategy (performance feedback and facilitated practice).…
Eligibility
- Age range
- 13+ years
- Sex
- All
- Healthy volunteers
- Yes
Inclusion Criteria: All current teen helpers (N=255) will be invited to participate in the research study prior to the MI workshops. Helper participants who provide assent and documented parental consent will be asked to complete study measures prior to the first MI training session (see Human Subjects Study Timeline, Aim 3). Helpers who wish to participate in the research study must have attended and completed the MI training activities. Additionally, helpers must have the ability to participate in online (i.e., access to a computer, tablet, or smart phone with a videocamera and microphone)…
Interventions
- OtherMotivational Interviewing Training
All participants will receive Motivational Interviewing training through an educational workshop. Participants in the intervention arm will receive performance feedback and facilitated practice (implementation strategy). Those in the control arm will receive training as usual.
Location
- San Diego State UniversitySan Diego, California